Job Title: General Manager Consumer Products
Company: Vodafone Hutchison Australia
Stephen Smyth started his career at Capital One, the US bank, where he instantly fell in love with the “test and learn” scientific method that Capital One pioneered in banking. Working with them over 10 years in the UK, France and Spain; Stephen finished up shortly after leading Capital One’s UK Product & Credit team during their successful navigation of the Global Financial Crisis. After Capital One, Stephen joined the Marketing practice at McKinsey and as an Associate Principal he specialised in commercial analytics and pricing strategies for banks, high tech and telecommunications companies.
After McKinsey, Stephen joined Vodafone in the UK leading their Customer Value Management and Consumer Operations teams before leaving to Australia to head up product and pricing for Vodafone Australia. Over the last 3 years, Vodafone has successfully turned around its business growing in customer numbers, revenue, margin and customer satisfaction.
Stephen Smyth is British and has a MA in Natural Sciences from the University of Cambridge and a MBA from INSEAD. He lives in Sydney with his wife and three children. An avid cricket fan, he awaits next summer’s ashes series with keen expectation and trepidation.
Are your business decisions based on data, or rather gut feel? Do you leverage data to determine the future direction of the business or to analyse events that have passed? In order to truly put data at the heart of everything you do, you need to have a culture that supports that shift in thinking…. Read more.
Understanding how advanced data analytics can be utilised to tackle business challenges and produce tangible outcomes. How can we empower non-technical analysts to use analytical tools and make better informed judgments? Can democratising data help to break down siloes and lead to a greater data-driven culture?
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